Our Team

Alice has been an integral part of Property Masters for 18 years, supervising all accounting and financial functions.

She began her career with the company as an accounting administrative, which allowed her to pursue her Undergraduate in Accounting from Kennesaw State University, while assisting with the development & implementation of financial policies. She went on to get her master’s in business administration with specialization in Accounting & deploy the techniques she exceled in during her studies.

As the Chief Financial Officer, she is responsible for financial planning, ensures compliance with financial and accounting regulations, and comprehensive tax handling.

In her mastery of budgeting and expense management, she analyzes the company’s financial strengths, weaknesses, and proposes strategic direction.
She works in tandem with the other C-suite executives to manage the financial initiatives of the company to perform risk assessments, while overseeing the Accounting staff.

Beyond her financial abilities, Alice treasures moments spent with her loved ones and is often found enjoying quality time with her family.

With unwavering dedication to exceptional customer service, Heather is an integral member of the Property Masters team. Not only does she have an excellent rapport with our clients, she has helped define and shape our comprehensive array of services. Her practical field experience is complemented with superb communication abilities and an aptitude for problem solving. 

Heather has worked at Property Masters since 2014, and in that time she has, amazingly, had the honor of working with every Property Masters client and team member. That’s great for our company, as she understands the importance of outstanding customer service in maintaining relationships and goes above and beyond to ensure our clients’ expectations are met. As the VP of Operations, she works closely within the organization and with our clients to support, plan and develop processes to maximize efficiency while ensuring we deliver on Green Diamond Service promises.

For fun, Heather rides her horses, goes cruising on her motorcycle, and spends time with her dogs.

As VP of Human Resources, Courtney makes sure that everyone at Property Masters understands that they’re valued and that the company has their back. She is a results-focused leader who brings tremendous breadth and depth of knowledge to our company, including in areas like talent acquisition and employee retention. Thanks largely to Courtney’s insights, Property Masters maintains consistent growth while also boasting one of the best employee retention rates in the industry.

Courtney has held her VP role at Property Masters for seven years. With more than 15 years of HR experience, she’s an expert in benefits administration, policy development, employee training, and risk management. Besides a BA in communications, she holds multiple professional certificates in the field of human resources.

Away from the office, Courtney can be found cooking delicious meals and enjoying the northern Georgia outdoors with her family.

Originally from the Midwest, Nicole took a chance and relocated to Georgia at 20 years old and has been with Property Masters for the last 10 years.

She was originally hired as a data specialist in 2012. From there she has been promoted to Account Manager, Senior Account Manager, Regional Account Director. With all the experience and knowledge she has gained she saw a huge opportunity within our vendor department. She has facilitated easy to use systems for our field team and vendor partners. By doing so she has created stronger partnerships and has now taken on the role of Director, Vendor Management & Procurement.

Nicole takes after her mom; she is extremely hard working and positive which has led her to excel in so many areas.

When Nicole isn't at work, she enjoys the outdoors: nature, hiking, camping, festivals & concerts.

Shawna started at Property Masters as a Purchasing Agent in 2014, where she learned to monitor cost under the relevant heads of expenditure. In 2019, she transitioned into the role of Executive Operations Analyst where she composed and analyzed data to support initiatives, strategies, and theories related to operational performance and growth. She assisted in the development and guidance of expense parameters by working directly with the CEO & Directors to ensure all staff were working in unison toward company goals.

As the Director of Purchasing & Supply Chain Management, she oversees the purchasing functions of our organization – from planning to execution – to support our company standard. She continues to implement expense processes and policies to maximize profitability through procurement by utilizing analytical, forecasting, and negotiation skills with new and existing suppliers.

In her spare time, Shawna enjoys spending time with her family on the water and going to concerts.

Nicole Started with Property Masters in 2019 as an Account Manager and has been an amazing addition to our team. 

Nicole adds to our company purpose; she stands for integrity and prides herself in serving each of our clients unique and individual needs. Nicole is great at encouraging the development of her team and takes complete ownership of the markets they serve. Nicole goes above and beyond for our clients. 

When Nicole is  not working she enjoys gardening, hiking, kayaking, cooking, and hanging out with her cats.

Sarah Turner is a highly experienced IT professional with almost 20 years experience in the Information Technology field. With a solid foundation and extensive expertise, she has played a crucial role in the success and growth of various organizations.

In 2005, Sarah embarked on a significant chapter in her career by joining US Security Associates Inc, an International Security Guard Contracting Company. During her nine-year tenure, she undertook key responsibilities building and managing the company's IT support infrastructure. Her contributions extended to the development of a real-time guard tour tracking system, significantly enhancing the efficiency and effectiveness of their contract security services. Furthermore, she specialized in orchestrating seamless transitions for acquired companies, ensuring a smooth integration into the organization's IT ecosystem.

In 2014, Sarah transitioned to the role of Systems Administrator at Property Masters, where their dedication and expertise earned her the promotion to IT Director in 2018. A pivotal moment during this time was the successful migration PM’s primary infrastructure to the cloud, a move that not only improved scalability but also streamlined operations. Sarah led another milestone project by migrating the financial database from Quickbooks to Microsoft Business Central in 2021, significantly enhancing our financial management capabilities. This initiative was part of a broader strategic IT evolution that culminated in 2022 with the complete transition to a Microsoft-centric environment, including the migration of the Dynamics Database from on-premises to Dynamics 365. Her dedicated efforts are now identifying and addressing inefficiencies within the organization, particularly concerning human capital, internal processes, and technological capabilities. Sarah is enthusiastic about the future and looks forward to seizing opportunities to continue making a positive impact in the ever-evolving landscape of IT and business optimization for Property Masters.

Outside the realm of IT, Sarah enjoys pursuing her personal passions. She is a devoted mother, supporter of local sports teams and frequently found watching her kids’ games at the ballfield. Above all, she values spending quality time with her family making memories.